Knowledge Base
Generic FAQs
Find answers to common questions about the tolktalkCX dashboard: how to update the contact information of a customer, how to mark a case as closed, how to assign a case to new agents or departments, and more
Getting Started
New to tolktalkCX? Here's all you need to know to get started: what is tolktalkCX, What is a Help Desk Software, what is Collision Avoidance and much more...
User Guides
Get information on how to create, manage, and resolve cases on your tolktalkCX dashboard.
Admin Guides
Get information on how to set up, manage, and customize your tolktalkCX dashboard. It is intended for tolktalkCX Administrators and Super Administrators with access permissions to the administrative features of tolktalkCX.
Billing & Subscription
Get more information on tolktalkCX’s billing and monthly or annual subscriptions.
