retailers

Retailers

We’re Not Just Another Cannabis Website. Let Us Put Your Business In Front Of Active Cannabis Consumers With Our Powerful Proprietary Interactive Solutions That Connects Your Business To An Active Cannabis Community

The features you need to grow your retail business

ATTRACT HIGHLY-MOTIVATED CUSTOMERSYour tolktalk "Claimed Business Page" helps your business reach new customers by driving ready-to-buy shoppers in your area. The ability to gain prominent positioning in listing your location(s) when nearby customers are looking for cannabis retail options providing your business with more opportunity when it matters.
BUILD BRAND REPUTATION BY GENERATING POSITIVE CUSTOMER FEEDBACKBuild trust through transparency and improve your online search ranking (SEO) with tolktalk's online community's customer reviews. The ability to respond instantly privately or publicly to help address customer feedback. Manage your brand's message with the ability to sponsor reviews on your tolktalk claimed business page.
EMPOWER YOUR CANNABIS BUSINESSCloud-based help desk CRM solutions that provide a seamless chain of custody, removing the complexities and technical challenges associated with your entire customer care process. Website visitors can now connect instantly with your business. Power your decisions with robust analytics, customized reports, and valuable data from the tolktalk cannabis community.

Finally a powerful platform with customizable solutions built exclusively for cannabis retailers

Attract Highly-Motivated Customers

Listing your business on tolktalk goes beyond a pin on our map, it allows your business to be discovered by active cannabis consumers. Your claimed business page gives you the opportunity to showcase your brand to the audience looking for you while attracting and engaging new customers. Reach new customers by driving ready-to-buy consumers in your area to your claimed tolktalk business page.

Contact Widget

Convert your website’s static contact us page into a dynamic call-center like experience. Website visitors can now connect instantly with your business from any page using our pop-up contact us button.

Updating or migrating to a new website? No problem, transfer your Contact Widget with ease and without losing valuable customer data.

SMS Messaging Service

Easily and simultaneously send SMS text messages to a large number of cell phone users by utilizing our automated messaging system. It is one of the most effective ways for a business to connect with customers, increase engagement, and raise brand awareness.

Facebook Messenger

Connecting with your Facebook community has never been easier, respond to your customers directly via Facebook Messenger. Capture conversations and customer data to track and email your customers.

Customer Reviews

Asking for customer reviews has never been so easy. Our proprietary Auto Review Generator allows you to automatically ask for customer reviews and improve your company’s online reputation. The entire process is tracked and logged making it as simple as possible to increase positive ratings and reviews.

Showcase Reviews

Build trust through transparency with customers by showcasing your best customer reviews on your website or anywhere else you want to manage your online reputation.

Live Chat

Reach your customers when they need you most! With tolktalkCX you can ask your customers to provide detailed information before chatting with an agent, such as account details, department or category. 

Private Communication

Engage privately with customers seamlessly from one dashboard on a deeper level, increasing satisfaction and decreasing resolution times.

Case management

You no longer have to be a techie to track and respond to customer cases from one central unified dashboard. tolktalkCX removes the complexities and technical challenges of managing your customer inquiries. Make every conversation count by bringing context to the conversation creating a better customer experience and fostering a deeper relationship with your customer.

Team collaboration

Collaborate across teams or departments, to join the customer conversation without leaving the tolktalkCX dashboard. Team members can work together to determine customer needs and communicate privately to speed up the resolution process.

Social feed & watchlist

Consolidate your social channels through one unified dashboard.

Use our proprietary watchlist feature to pin posts from social channels to review later, aggregate for lead generation or share with other team members or departments.

Personalize Communications

tolktalkCX offers an easy and simple way to personalize your email communications for every customer. Look professional by customizing your email templates to fit your brand messaging.

Automation

Automate your customer care processes with case routing, escalation, and task creation. Use feedback responses to kick off automated customer marketing emails or internal notifications to your team.

Analytics

tolktalkCX offers robust out-of-the-box analytics to give your business an instant health check on your business across all platforms

Reporting

Measure the impact of your customer care efforts with tolktalkCX’s built-in reporting tools that track case volume and response time, customer feedback, and more. Generate, Download and Print custom reports that align to your business needs.

Sign up and get started now

Create your FREE Business Page account in minutes and get started for as little as US$4.20 per month with a complete help desk customer care solution