tolktalkCXTM Marketplace

Apps

Agent Efficiency Detail Report

Agent Efficiency Detail Report

Understand how well your agents are doing, and Identify your top performers! You can also use this report to track individual agent progress

US$5/mo
Install Now
Agent Efficiency Summary Report

Agent Efficiency Summary Report

Get a summary of how your team is handling all incoming feedback

US$5/mo
Install Now
Case Reminders

Case Reminders

Stay on top of all incoming inquires & customer care or feedback. Never miss a customer response with on-time reminders, and notification alerts

US$5/mo
Install Now
Contact Form

Contact Form

Converts any static contact us page into a dynamic call-center like experience, by customizing your contact form specific to the webpage

US$10/mo
Install Now
Custom API

Custom API

Allow businesses to easily integrate with their own App, to better serve their customers

US$20/mo
Install Now
Customer Rating

Customer Rating

Rate your customer interactions, and keep track of your loyal customers

US$5/mo
Install Now
Customize Email Templates

Customize Email Templates

tolktalkCX offers an easy and simple way to personalize your email communications for every customer. Look professional by customizing your email templates to fit your brand messaging

US$10/mo
Install Now
Facebook Messenger

Facebook Messenger

Businesses can directly receive and respond to Facebook Messenger messages from one centralized dashboard. Win over inquiring prospects with fast and personalized responses, nurture leads over chat, and keep in touch with longtime clients. This integration puts Facebook Messenger at your fingertips right inside tolktalkCX

US$10/mo
Install Now
Instagram Messenger

Instagram Messenger

Businesses can directly receive and respond to Instagram Messenger messages from one centralized dashboard. Win over inquiring prospects with fast and personalized responses, nurture leads over chat, and keep in touch with longtime clients. This integration puts Instagram Messenger at your fingertips right inside tolktalkCX

US$10/mo
Install Now
Manage Customer Data

Manage Customer Data

Manage all your customer data from one location. View, search, filter, sort, update, upload and download your customer data without having to leave the tolktalkCX dashboard

US$10/mo
Install Now
Resolution Rate Report

Resolution Rate Report

Determine the average case resolution time for each of your agents, and compare it with the average company case resolution time

US$5/mo
Install Now
Review Generator

Review Generator

Automatically ask for customer reviews and improve your company’s online reputation using the customer reviews feature. The entire process is tracked and logged making it as simple as possible to increase positive ratings and reviews

US$20/mo
Install Now
SMS Messaging

SMS Messaging

Easily and simultaneously send SMS text messages to a large number of cell phone users by utilizing our automated messaging system. It is one of the most effective ways for a business to connect with customers, increase engagement, and raise brand awareness.

US$39/mo
Install Now
Social Feeds

Social Feeds

Consolidate all customer feedback across social media sites and easily respond through your company’s social channels

US$5/feed/mo
Install Now
Social Watchlist

Social Watchlist

Agents can use watchlist to pin posts from social sites for later review, aggregate for lead generation, and share internally with other departments and team members to create custom notes or generate cases

US$5/10 items/mo
Install Now
Automation

Automation

Automate your customer care processes with case routing, escalation, and task creation. Use feedback responses to kick off automated customer marketing emails or internal notifications to your team

Coming Soon
Knowledge Base

Knowledge Base

Knowledge is power. Reduce resolution times by arming your agents with actionable information. Go beyond customer insights and put the right answer at your agents fingertips, to resolve issues at speed

Coming Soon
Review Widget

Review Widget

Build trust with customers by showcasing your best customer reviews on your website or anywhere else you want to manage your online reputation

Coming Soon
WhatsApp

WhatsApp

Engage with your customers instantly through WhatsApp, the world's most popular messaging app. Businesses can read, respond, and resolve all customer inquiries from one centralized dashboard

Coming Soon
Agent Efficiency Detail Report

Agent Efficiency Detail Report

Understand how well your agents are doing, and Identify your top performers! You can also use this report to track individual agent progress

US$5/mo
Install Now
Agent Efficiency Summary Report

Agent Efficiency Summary Report

Get a summary of how your team is handling all incoming feedback

US$5/mo
Install Now
Case Reminders

Case Reminders

Stay on top of all incoming inquires & customer care or feedback. Never miss a customer response with on-time reminders, and notification alerts

US$5/mo
Install Now
Contact Form

Contact Form

Converts any static contact us page into a dynamic call-center like experience, by customizing your contact form specific to the webpage

US$10/mo
Install Now
Custom API

Custom API

Allow businesses to easily integrate with their own App, to better serve their customers

US$20/mo
Install Now
Customer Rating

Customer Rating

Rate your customer interactions, and keep track of your loyal customers

US$5/mo
Install Now
Customize Email Templates

Customize Email Templates

tolktalkCX offers an easy and simple way to personalize your email communications for every customer. Look professional by customizing your email templates to fit your brand messaging

US$10/mo
Install Now
Facebook Messenger

Facebook Messenger

Businesses can directly receive and respond to Facebook Messenger messages from one centralized dashboard. Win over inquiring prospects with fast and personalized responses, nurture leads over chat, and keep in touch with longtime clients. This integration puts Facebook Messenger at your fingertips right inside tolktalkCX

US$10/mo
Install Now
Instagram Messenger

Instagram Messenger

Businesses can directly receive and respond to Instagram Messenger messages from one centralized dashboard. Win over inquiring prospects with fast and personalized responses, nurture leads over chat, and keep in touch with longtime clients. This integration puts Instagram Messenger at your fingertips right inside tolktalkCX

US$10/mo
Install Now
Manage Customer Data

Manage Customer Data

Manage all your customer data from one location. View, search, filter, sort, update, upload and download your customer data without having to leave the tolktalkCX dashboard

US$10/mo
Install Now
Resolution Rate Report

Resolution Rate Report

Determine the average case resolution time for each of your agents, and compare it with the average company case resolution time

US$5/mo
Install Now
Review Generator

Review Generator

Automatically ask for customer reviews and improve your company’s online reputation using the customer reviews feature. The entire process is tracked and logged making it as simple as possible to increase positive ratings and reviews

US$20/mo
Install Now
SMS Messaging

SMS Messaging

Easily and simultaneously send SMS text messages to a large number of cell phone users by utilizing our automated messaging system. It is one of the most effective ways for a business to connect with customers, increase engagement, and raise brand awareness.

US$39/mo
Install Now
Social Feeds

Social Feeds

Consolidate all customer feedback across social media sites and easily respond through your company’s social channels

US$5/feed/mo
Install Now
Social Watchlist

Social Watchlist

Agents can use watchlist to pin posts from social sites for later review, aggregate for lead generation, and share internally with other departments and team members to create custom notes or generate cases

US$5/10 items/mo
Install Now
Automation

Automation

Automate your customer care processes with case routing, escalation, and task creation. Use feedback responses to kick off automated customer marketing emails or internal notifications to your team

Coming Soon
Knowledge Base

Knowledge Base

Knowledge is power. Reduce resolution times by arming your agents with actionable information. Go beyond customer insights and put the right answer at your agents fingertips, to resolve issues at speed

Coming Soon
Review Widget

Review Widget

Build trust with customers by showcasing your best customer reviews on your website or anywhere else you want to manage your online reputation

Coming Soon
WhatsApp

WhatsApp

Engage with your customers instantly through WhatsApp, the world's most popular messaging app. Businesses can read, respond, and resolve all customer inquiries from one centralized dashboard

Coming Soon
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