Simple Transparent Pricing
STARTING AS LITTLE AS $4.20 PER MONTH
tolktalkCX’s Help Desk CRM Solutions Make Complex Situations Simple. Our marketplace of applications all work seamlessly on one dashboard for one price saving your business thousands of dollars annually. Select one of the plans below, or create your own custom plan and only pay for features you need from our marketplace
Free
All the basic functionality for businesses that are just getting started
- 1 User
- Help Desk
- Case Management
- Basic Reporting
- Sentiment Analysis
- Website Integration
- Wordpress Integration
- Email Support
- 1 Social Feed
Sprout
Essentials to help you get your business in front of a growing community of cannabis consumers
- 1 User
- Basic Reporting
- Predefined SLAs
- Case Notifications
- 1 Social Feeds
- Sentiment Analysis
- Website Integration
- WordPress Integration
- Email Support
Seedling
Run your business more effectively with robust tools and customizations to personalize communications with customers
- Everything in Sprout, plus:
- 3 Users
- 2000 SMS Messages (Inbound & Outbound)
- Manage Customer Data
- Website Contact Form
- Custom Email Templates
- Team Collaboration
- Customer Ratings
- Automatic Case Routing
- Case Assignment
- Collision Avoidance
- Resolution Reporting
- Advanced Reporting
- 3 Social Feeds
- 20 Social Watchlist
Growth
Grow your business across multiple channels and improve customer loyalty
- Everything in Seedling, plus:
- 7 Users
- 3000 SMS Messages (Inbound & Outbound)
- Review Generator
- Detailed Reporting
- Facebook Messenger
- 4 Social Feeds
- 40 Social Watchlist
Most Popular | ||||
Plan | ||||
Plan |
SproutEssentials to help you get your business in front of a growing community of cannabis consumers |
SeedlingRun your business more effectively with robust tools and customizations to personalize communications with customers |
GrowthGrow your business across multiple channels and improve customer loyalty |
FlowerMaximize your business potential with advance features and customization |
Pricing Prices are in USD |
||||
Pricing Prices are in USD |
$
4
20
|
$
199
per month
|
$
299
per month
|
$
499
per month
|
Pricing Prices are in USD |
$
42
|
$
1990
per year
|
$
2990
per year
|
$
4990
per year
|
Top Features | ||||
Top Features |
|
|
|
|
Agents | 1 | 3 | 7 | 15 |
---|---|---|---|---|
Cloud Based | ||||
Omni-Channel | ||||
Reporting and Analytics | 1/month | 8/month | 15/month | 30/month |
Standard Report | ||||
Resolution Rate | ||||
Agent Efficiency Summary | ||||
Agent Efficiency Detail | ||||
Overview Report | ||||
R1 Contact widget | ||||
Agents and Departments | ||||
Instant Setup | ||||
Setup Tutorial | ||||
Wordpress Plugin | ||||
Private Messaging | ||||
Sentiment Analysis | ||||
Social Feeds | 1 | 2 | 4 | 4 |
Team Collaboration | ||||
Case Routing | ||||
Social Watchlist | 20 | 40 | 80 | |
Case Reminders (Inactivity Alerts Feature) | ||||
Customer Rating | ||||
Website Contact Form | ||||
Custom Email Templates | ||||
Manage Customer Data | ||||
SMS Messaging | 2000 SMS messages/month (Inbound & Outbound) | 3000 SMS messages/month (Inbound & Outbound) | 5000 SMS messages/month (Inbound & Outbound) | |
Auto Review Generator | 4 requests/month | 8 requests/month | ||
Facebook Messenger | ||||
Custom API | ||||
Review Widget | ||||
Manage Multiple Branches | ||||
Marketing Automation | ||||
Workflow Automation | ||||
Pricing Prices are in USD |
Sprout$
4
|
Seedling$
199
per month
|
Growth$
299
per month
|
Flower$
499
per month
|
Pricing Prices are in USD |
Sprout$
42
|
Seedling$
1990
per year
|
Growth$
2990
per year
|
Flower$
4990
per year
|
*All prices are in USD
FAQs
Nope. You pay on a monthly basis and you can cancel your account at any time without any cancellation fees.
Absolutely not! You only pay for your monthly or yearly subscription. We don’t charge you based on how many tickets or the volume of customer conversations.
Nope! You can access tolktalkCX from any computer or mobile device with an active internet connection using your browser.